Managed Services
Apex DMIT specializes in an array of non-core business activities across worldwide delivery locations, ranging from basic back-office paperwork maintenance to intricate financial and accounting support, procurement, sales and marketing services, and customer service support.
Choosing Apex DMIT guarantees cost-cutting, time-saving, and streamlined work processes, along with access to unique competencies that would be expensive or challenging to maintain inhouse.
Our customer service team offers an extensive range of multilingual services, which are not typically provided by other outsourcing companies, catering to clients across industries.
At Apex DMIT, our extensive experience, expertise, and unwavering commitment to our clients form the bedrock of our business model. We combine scale with domain-proven proficiency, intelligent technology, and seamless operations for measurable process metrics that amplify your business outcomes.
WE TRANSFORM YOUR PROCESSES AND YOU TRANSFORM YOUR BUSINESS.
Are your processes aiding or inhibiting the achievement of your business goals? In today's multifaceted operational climate encompassing multiple locations, inflexible processes could constrain your competitiveness and limit your success. The remediation of a few process areas isn't necessarily a viable solution. You require a transformation collaborator with adept process understanding that can effectuate change, consolidating operational insight to form a comprehensive model integrating strategy, technology and specific business objectives. A partner with a sight on the "big picture."
HOW WE DELIVER BUSINESS VALUE
- We drive measurable business value by :
- - Optimizing costs for profitability and performance
- - Mitigating risk and ensuring compliance with regulations
- - Delivering exceptional operations that set best-in-class standards
Our approach comprises five steps that facilitate clients in a comprehensive transformation of their processes, enabling them to instigate continuous process improvements:
- 1. Diagnosis
- 2. Goal setting
- 3. Framework development
- 4. Process and model identification
- 5. Outcome delivery via implementation.
Our five-step process begins with a comprehensive diagnosis conducted by Apex DMIT's Business Value specialists, followed by the drafting of objectives, identifying viable process and operating models, establishing framework, and managing process performance. Through rigorous monitoring and implementation of these processes, we align outcomes with desired results, enabling clients to realize their full potential.